This Privacy Policy explains how Vibranium Labs collects, uses, stores, processes, and shares your personal data when you use our Site, transcription services, and/or AI chatbot (“Services”). “We,” “us,” and “our” refer to Vibranium Labs, a Delaware corporation.

1. Data We Collect

We may collect the following categories of personal data when you interact with our Services:

• Identifiers: Name, email address, and other contact details.

• Input Data: Audio, text, or video content uploaded for transcription or chatbot interaction.

• Usage Data: Logs of your interactions with our Services, such as queries, timestamps, and activity patterns.

• Device Information: IP address, browser type, operating system, and device identifiers.

2. How We Collect Data

• Directly from You: When you upload files, interact with our chatbot, or contact us.

• Automatically: Through your use of our Services.

• From Third Parties: If you log in through a third-party service or authorize data sharing.

3. How We Use Your Data

We use your personal data for the following purposes:

• Providing Core Services:
  To process transcriptions, generate chatbot responses, and deliver tailored features.

• Improving AI Models:
  Input data (e.g., transcriptions or chatbot queries) may be anonymized and aggregated to train, refine, and test our AI algorithms, ensuring better accuracy and performance. Feedback provided by users (e.g., corrections or preferences) may also be utilized to enhance AI functionality.

• Personalizing Your Experience:
  To provide recommendations, improve usability, and tailor interactions based on usage patterns.

• Transparency and Accountability:
  To explain automated decisions made by the AI and enable users to provide input or contest results when appropriate.

• Research and Analytics:
  To analyze anonymized data, detect usage trends, and resolve issues within the Services.

• Ensuring Security:
  To protect against unauthorized access, fraud, or misuse of the Services.

• Marketing and Communications:
  To communicate with you about updates, promotions, and offers related to our Services (where permitted by law).

• Compliance:
  To meet legal obligations or respond to lawful requests.

4. Data Sharing

We may share your data with:

• Service Providers: Third parties who assist us with hosting, analytics, security, and other operational needs.

• Affiliates: Entities under common ownership that adhere to this Privacy Policy.

• Legal Authorities: When required to comply with applicable laws, regulations, or legal proceedings.

• With Your Consent: For other purposes you explicitly authorize.

We do not sell your personal data to third parties. However, we may share your data for business or operational purposes, as outlined above.

5. Data Retention

We retain your data only as long as necessary to:

• Provide and improve our Services.

• Train and refine AI models, with input data with input data used for research, development, and the improvement of AI capabilities.

• Comply with legal requirements.

• Address disputes or enforce agreements.

Transcriptions and chatbot logs may be stored indefinitely to support AI training, research, and operational analysis. Data that is no longer required for business purposes will be securely deleted.

6. AI-Specific Disclosures

• Automated Decision-Making: The AI may generate outputs based solely on user-provided inputs and prior training data. In cases where automated decisions significantly affect users, they may contact us to request further clarification or a manual review.

• Data Minimization for AI Training: Only the minimum data required for improving AI capabilities is collected. We are committed to minimizing the use of personally identifiable information and may implement anonymization techniques over time. 

• Bias and Limitations: While we strive to improve accuracy, AI-generated outputs may contain inaccuracies or unintended biases. Users are advised not to rely solely on these outputs for critical decisions. We do not guarantee the accuracy, completeness, or reliability of AI-generated content, and we are not responsible for any consequences arising from such use.

7. Security Measures

We implement administrative, technical, and physical safeguards to protect your data. These include:

• Reasonable measures to secure data during transmission and storage, with the goal of ensuring its confidentiality and integrity.

• Secure storage of sensitive information.

• Access restrictions for authorized personnel only.

However, no system can be 100% secure. By using our Services, you acknowledge and accept the inherent risks associated with transmitting data over the internet. Use of our Services occurs at your own risk.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access or request copies of your personal data.

• Correct inaccurate or incomplete information.

• Delete or restrict the processing of your data, subject to certain conditions.

• Opt out of the use of your data for AI-related activities or research purposes.

• Withdraw consent where applicable, if consent is the basis for processing your personal data.

To exercise your rights, contact us at info@mail.vibraniumlabs.ai.

9. Services for Adults Only

Our Services are not intended for individuals under 18. If we learn that we have collected data from a minor, we will take reasonable steps to delete or anonymize it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated “Last Updated” date. Your continued use of our Services after changes are published indicates your acceptance of the revised policy. We will make reasonable efforts to notify you of material changes, but it is your responsibility to review the Privacy Policy regularly.

11. Limitation of Liability

While we take reasonable steps to protect your personal data, we are not responsible for any harm, loss, or damages arising from the use of our Services, the data provided, or any third-party actions related to your data. By using our Services, you agree to indemnify and hold us harmless from any claims, liabilities, or expenses that may arise.

12. Contact Us

For questions or concerns about this Privacy Policy, reach out to us at:

Subject: Privacy Policy
Email: info@mail.vibraniumlabs.ai